No Show Policy

1. Non-Refundable Booking Deposit
To secure your appointment at BROWS BY CHER, a non-refundable deposit of $150 is required at the time of booking. This deposit will be credited toward your total service fee on the day of your appointment.
2. 48-Hour Cancellation & Rescheduling
We value your time and ours. If you need to cancel or reschedule your appointment, we require a minimum of 48 hours' notice.

With 48+ Hours Notice: Your deposit may be transferred to a new date (one-time transfer only).
With Less Than 48 Hours Notice: Any cancellation or rescheduling request made with less than 48 hours' notice will result in the forfeiture of your $150 deposit. A new deposit will be required to book a future session.

3. No-Show Policy
Failing to show up for your scheduled appointment without any prior notification ("No-Show") is deeply impactful to our small business.

No-shows will forfeit their $150 deposit immediately.
BROWS BY CHER reserves the right to charge the full remaining balance of the scheduled service to the card on file for any no-show appointments.
Future bookings may be restricted or require full pre-payment at our discretion.

4. Late Arrivals
Please arrive on time to ensure you receive your full treatment. We offer a 15-minute grace period. If you arrive more than 15 minutes late, we may not be able to complete your service, and it may be treated as a late cancellation, resulting in a forfeited deposit.

TREATMENT DEPOSIT

To finalize your appointment, a non-refundable deposit of $150 is required. This deposit ensures your dedicated time in the studio and is applied directly toward the total cost of your service on the day of your appointment.

Payment Method: Deposits are accepted via e-transfer.
Next Steps: Once your booking request is received, you will be sent a confirmation email containing the specific e-transfer details and instructions.

CANCELLATION & RESCHEDULING

Your time is valuable, and so is ours. We maintain a strict 48-hour cancellation policy to ensure we can accommodate all of our clients fairly.

Notice Period: If you need to reschedule or cancel your appointment, please provide at least 48 hours' notice.
Policy Details: Failure to provide 48 hours' notice, or a "no-show" for your scheduled time, will result in the forfeiture of your $150 deposit.
Rescheduling: If notice is given within the 48-hour window, your deposit may be transferred to a one-time future booking.

NO SHOW POLICY

With 48+ Hours Notice: Your deposit may be transferred to a new date (one-time transfer only).

With Less Than 48 Hours Notice: Any cancellation or rescheduling request made with less than 48 hours' notice will result in the forfeiture of your $150 deposit. A new deposit will be required to book a future session.

3. No-Show Policy Failing to show up for your scheduled appointment without any prior notification ("No-Show") is deeply impactful to our small business.

No-shows will forfeit their $150 deposit immediately.

BROWS BY CHER reserves the right to charge the full remaining balance of the scheduled service to the card on file for any no-show appointments.

Future bookings may be restricted or require full pre-payment at our discretion.

4. Late Arrivals Please arrive on time to ensure you receive your full treatment. We offer a 15-minute grace period. If you arrive more than 15 minutes late, we may not be able to complete your service, and it may be treated as a late cancellation, resulting in a forfeited deposit.

TREATMENT DEPOSIT

CANCELLATION & RESCHEDULING

3. No-Show Policy
Failing to show up for your scheduled appointment without any prior notification ("No-Show") is deeply impactful to our small business.

4. Late Arrivals
Please arrive on time to ensure you receive your full treatment. We offer a 15-minute grace period. If you arrive more than 15 minutes late, we may not be able to complete your service, and it may be treated as a late cancellation, resulting in a forfeited deposit.